2020 has been an unstable year for all industries, including retail , which according to eMarketer , is set to grow in 2021. The market research company highlights that 5G, which is starting to take off, could lead to positive changes for short-term and long-term retail. As highlighted, retailers will invest in 5G to improve the customer experience, both in store and online. In addition, they affirm that the line between both will be blurred when operations in the physical business, such as inventory management, are reinforced by investments in data systems and analysis via the Internet.
The general conclusion Belgium Business Phone List about 5G that experts draw in relation to retail is that the limits between the digital and physical world are not going to be so marked. Consumers who have become accustomed to online shopping, video streaming, and social media are also interacting with brick-and-mortar stores. For this reason, the connection between the two types of trade with 5G will provide a number of interesting opportunities. In any case, the retail industry will have to see how in-store experiences evolve in a post-pandemic environment.
A Splunk survey from January 2020 found that 21% of business and retail managers worldwide said they were already using 5G services at their companies . This is the second highest percentage, after manufacturing, which is 23%. Continuing with retail, around 63% expected their company to Usa B2B List adopt this technology in the future. The personalization of communication, an assorted combination of brands and products, the redesign of physical spaces, accelerating sustainability actions and fostering strategic association are other objectives that the retail business model faces in 2021.