Although there are obvious limitations to automated communication, or reporting shipments and deliveries. Chatbots can help brands reduce customer service costs and open more dialogue with consumers. New possibilities are also opening up for brands based on offering personalized recommendations for each consumer based on the information collected in the chat chain.
Harnessing our emotions: Emotion recognition technology helps brands get closer to consumers
The proliferation of smartphones and the growth of emotion recognition technology australia mobile number database means that many people already carry mood-sensing devices in their pockets. This offers brands the opportunity to match consumer moods and behaviors with relevant content at the right time. For example, brands that have an association with a particular sport or team can use this technology to deliver more relevant experiences based on consumer reactions during a sporting event.
Dynamic pricing: algorithms enable demand-based pricing automationPowered by high-performance computing and analytics applications, dynamic pricing enables retailers to price items at a point in time based on a particular customer’s perceived capacity and willingness to pay. Prices on some websites and apps now change minute by minute. For example, Uber introduced its pricing algorithm to allow prices to increase automatically at times of peak demand.
Automated assistance: butler robots, big hit in High Street shops
Industrial robots have been used for many years. Now, the technology combines physical and digital automation to create service robots, which Australia Phone Number Database will work alongside us. The most obvious and immediate opportunities are in retail and hospitality. The service robots will be able to provide information on prices and stock availability and, using algorithms, will be able to offer discounts and suggestions for related products. Opportunities could extend beyond trade to health information assistance and home help.